Frequently asked questions

The deposit required to confirm a booking is one third of the total tariff, with the balancing two-thirds due 8 weeks before arrival. If booking within 8 weeks of arrival, the full payment is required to confirm the booking.

Payment can be made by any of the following methods - 
Card payment online.

Card over the phone - our office number is 01736 754242.

Direct bank transfer - please contact us for account details.

Yes, the bedlinen is included at all the properties. Beds will be made up (with duvets) ready for your arrival. Please note, if using an under-occupancy discount - bedding for the number of people specified on the booking form will be provided. If the 2-person discount is used, only bedlinen for the double bed will be included, unless otherwise agreed.

Bathroom towels are included at all properties; these towels are to stay in the properties, so please bring your own beach towels.

You are welcome to bring a dog to Goose Cottage, Handspan Cottage and Blue Harbour Cottage, subject to a small charge (£38/wk/per pet). We would remind visitors that dogs are not allowed in the bedrooms or on the furniture, and must never be left on their own in the property. Dogs should also be cleared up after, both inside and outside the properties. Please bring an old towel for cleaning wet or muddy paws!

Each property description states if the cottage has parking, and whether this is on-site, or by permit for the harbourside cottages. Handspan Cottage comes with a permit to cover the parking charge; after unloading, your car must be parked in the harbour car park which is approx 5 mins walk from the cottage on the opposite side of the quay. Blue Harbour Cottage include parking at Willow Car Park, which is approx 5 mins walk from the cottage. If you are staying at a village centre cottage without on-site parking you will need to carry your luggage/shopping to and from the nearest car park or suitable unloading place - please check with us before booking if this is likely to be a problem.

At the moment, none of the properties have car charging points, but there are several 22Kw EV charging points (PodPoint 4 x 22kW 32A Type 2 Mennekes) in the Willow Car Park in the centre of the village. Please do not attempt to charge your vehicle using the standard domestic supply at the property you are staying at.

Properties will be available from 4pm; if a property is ready before that, we will ring you to let you know, provided you have given us a mobile number on your booking. If a property has a different arrival time, you will be informed when your booking is confirmed. We realise that during the busy holiday times people often travel early in the morning to avoid traffic; we cannot however guarantee that a property will be ready before 4pm, as the housekeeping teams have several properties to clean. Likewise, we require all visitors to vacate the properties by 10am on the morning of departure, unless otherwise agreed.

Full details of where to collect the key, and directions to the property, will be sent to you before the start of your holiday.

There is good mobile reception in Mevagissey and Gorran Haven.

Yes, all have free Wi-Fi

 Blue Harbour Cottage has a wood-burning stove in the living room.